The Broad Information Technology Services (BITS) contract is a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) fixed ceiling acquisition designed to provide a broad range of IT support services for administrative, research, development and operational activities. BITS is designed to be a contract vehicle that will allow the contractor/team, when selected for specific tasks, to meet the IT services requirements of the FAA.

Available services include:

• Systems Management & Support
• Networking Services
• Systems Engineering & Design
• Information System Security

ACI, as a subcontractor to North America Telecommunications, Inc. (NATI), is part of a 28 company team collectively providing a full range of IT services throughout FAA regions nationwide. With strong leadership, strong financial underpinning and technical expertise, this “virtual corporation” delivers professional and cost effective IT services.

Our ”virtual corporation” provides outstanding resources available through a core team supported by consulting partners. Our approach provides a blend of skills and experience resident in a team of compatible high-tech firms with a common mission and a common set of structured operating procedures.

All requests for services must go through the FAA Contracting Officer (CO) via a Task Order request. The process is fast and will allow you to easily access needed IT services. Our team has also developed a quick TO quotation system that allows users to get an informal idea of the resource requirements and cost of a given task. The formal TO process is outlined below:

1. FAA user submits Task Order request to CO
2. FAA Contracting Officer issues to contractor a Notification of Task Order (Task Order Request for Offer)
3. Contractor submits a response to the Task Order Request for Offer within 3 working days with: proposed approach, work plan, description of work to be accomplished, required inputs by the Government, estimated effort (labor hours and categories), estimated travel, schedule for completion, listing of deliverables, key personnel and other data as required.
4. FAA CO reviews, signs and issues formal task order to the contractor

• Systems Engineering and Software Development
  Full Life Cycle Services, Concept Development, Requirements Analysis, High/Low Level Design, Development, Testing, Implementation, Training
• Telecommunications & Networking Services
  LAN, WAN, ATM, Internet, Intranet, Teleconferencing, Remote Access, Wireless Communication
• Help Desk & Facility Management
  User and Computer Center Support, System Administration, Remedial and Preventive Maintenance, Hotline 24X7 Services
• User Training & Support Services
  Client-site or Contractor-site Training, Distance Learning, Group Classes or Individual One-to-One Training
• HW/SW Acquisition Servers, Workstations, ATM Equipment, LAN/WAN Systems, Printers, Scanners, Full Line of COTS Software

© 1998, Allied Communications Inc.
aci@acicorp.com